To save you a trip to the Licence Bureau, the Ministry of Transport and Road Safety operates a 24-hour automated telephone service, giving you easy and quick access to updated information on driver and vehicle licensing at any hour. You can also transfer to a customer service representative, available during work-day hours.

Rishuy Call Contact Numbers

To access the automated service, call:
*5678 or 1-222-56-78
From overseas: +972-3-5086905

Automated Service

  • You can pay your driving and vehicle licence fees using your credit card (also in instalments).
  • Driving licence: when payment is made, your photo driving licence will be sent to your home address within 14 work days.
  • Duplicate driving licence: when payment is made, a temporary driving licence will be sent to your home address within 14 work days, and your photo driving licence also within 14 work days.
  • Vehicle licence and duplicate vehicle licence: when payment is made, your vehicle licence will be sent to your home address within 14 work days.

Customer Service Representative

Customer service is provided in three languages: Hebrew, Arabic and Russian
Service hours:
A representative is available from Sunday-Thursday; 07:00-20:00;
Friday and holiday eves, 07:00-13:00

Services offered

  • General driver licensing information
  • General vehicle licensing information
  • Driver licence renewal information – you can also make payment by credit card
  • Payment of fees by credit card
  • Duplicate driver and vehicle licences
  • Printout of your penalty points
  • Information for the mobility-impaired (disabled parking permit)
  • Information on public transport discount eligibility (pensioners)
  • Information on personal import of a motor vehicle
  • Result of your practical driving test.

Chat with a Representative

Online help through live chat with a customer service representative for matters concerning your driving licence, vehicle licence and personal import of a motor vehicle.

Information on Fines

Call the Israeli Courts National Information Centre: *35592